FAQs
Can I edit everything in this kit?
Yes! Everything in the kit is 100% customizable and very easy to edit using Canva. If you aren't sure how, we provide easy to follow training videos.
Can I use the templates in client work or for students to access in my course or online program?
No, our templates are for personal use only. You would need to purchase this template for every single client or student that intends to use it.
If you are interested in offering our templates in your course or online program long-term, please contact us to discuss the options we have for you to purchase these templates through an affiliate account and for a custom coupon code discounted for your students to access.
Do I need a paid subscription to Canva in order to use this template?
Yes… and no. Many of my branding kits and templates use fonts, elements and features only available with Canva Pro (for instance the ability to download a transparent png). The great news is you can always try Canva Pro FREE for 30 days.
This will give you enough time to customize your brand kit and download the logos and elements you need if you do not want to pay for a subscription.
How easy is it & how long does it take to make changes & customize this kit?
It is very easy! Even if you have never used Canva before, if you follow the steps in the video (and access Canva's AWESOME training library if needed) you will be a pro at creating your own social media posts in no time.
What if I am not exactly… a tech OR a design wizard?
Not to worry! Being a design guru or computer pro is not a requirement to use these templates OR to use Canva. Basic computer skills and the ability to operate a web browser is all you need. We provide short, easy to follow training videos that walk you through editing all of the different elements and saving your files.
That being said, we also offer a done-for-you option with our Hello Custom Restyled IG Template Pack. All you do is fill out a short questionnaire and we will restyle this entire template pack to fit your branding, send you a preview, make any tweaks/changes, then hand it over to you ready to go. No Canva or design skills required.
Are you looking for IG post templates that are FULLY custom? We got you there too! Our Hello Custom Made For You IG BASIC Template Pack or our Hello Custom Made For You IG ULTRA Template Pack are the full custom social media design services you have been looking for.
When do I get access to the template file and video tutorials?
Once you purchase, you will receive access to your downloads & video trainings IMMEDIATELY (linked on the payment confirmation page). You will also receive the link in for your records in the receipt sent to your email.
How long will I get access to my templates for?
Forever! You will have lifetime access to your Canva templates and training videos. That being said, making sure to open each template file you receive so that you have a copy in Canva available to use whenever you want it is highly recommended.
Will this work for Photoshop or any other program?
Nope. This template was designed for Canva so it is quick and easy for all to design, including those with little to NO Canva experience.
Can I edit this template on a mobile device?
Technically, yes. But if you are new to Canva you may want to practice on the Desktop first, as it will ALWAYS be easier to design there.
We also do not guarantee your template won't look wonky when opening on a mobile device... sometimes that happens! This was created with desktop/laptop version of Canva in mind.